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Overview

Cyberfense is a managed IT services provider based in Prince George, British Columbia. They focus on delivering reliable IT support, including network setup, troubleshooting, and technical solutions. This IT services company caters to various clients, including businesses undergoing renovations and those needing efficient IT infrastructure.

With a strong emphasis on professionalism, Cyberfense is known for its responsive team led by Tinto, who consistently delivers high-quality service. They approach every project with care, whether handling small technical issues or setting up complex systems like media servers and secure networks. Their expertise ensures that clients receive reliable solutions tailored to their specific needs.

This MSP assists businesses in achieving seamless technology operations. They prioritize client satisfaction and maintain open lines of communication, which allows them to quickly resolve any issues that arise. Cyberfense's commitment to professionalism and efficiency makes them a trusted partner for organizations seeking robust IT support.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 reviews mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (4 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients frequently highlight the professionalism and responsiveness of Cyberfense. Many have described their team as knowledgeable and attentive, particularly during critical projects like renovations. Clients appreciate the quick support they receive, which helps them maintain productivity and resolve challenges effectively.

The organization and efficiency of Cyberfense have also garnered positive feedback. Clients feel reassured knowing that no matter the issue, their requests are addressed promptly. This approach fosters trust, as they can rely on Cyberfense to find solutions swiftly.

Additionally, clients often mention the fair pricing, noting that the value received exceeds their expectations. They express gratitude for the support in preserving important digital content and ensuring secure networks. This consistent satisfaction reflects their strong reputation in the community.

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Business Details

Hours

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