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Overview

ActiveCo Technology Management is a managed IT services provider located in Port Coquitlam, British Columbia. They specialize in offering a wide range of IT services tailored to meet the needs of small and medium-sized businesses. This IT services company focuses on enhancing reliability, security, and performance for their clients, ensuring their technology runs smoothly and efficiently.

Clients appreciate their proactive support approach, which helps businesses navigate the challenges of an evolving IT landscape. ActiveCo emphasizes timely response and effective resolution of IT issues, making it easier for clients to focus on their core activities. Their team is known for providing insightful advice and comprehensive support, which reinforces the confidence clients have in their IT infrastructure.

This managed IT services provider takes pride in delivering projects with clear communication and a collaborative spirit. They create a welcoming atmosphere that fosters effective teamwork with clients. By understanding each client's unique needs, they help businesses thrive through innovative technology solutions and consistent support.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (7 reviews mention this)
  • Reliable uptime and ongoing support (4 reviews mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients often highlight the outstanding service they receive from the ActiveCo team. Many express appreciation for the clarity and transparency throughout every project, making the technical processes easy to understand. Their team's professionalism and expertise are frequently noted as key factors that contribute to successful outcomes.

The proactive support provided by ActiveCo has also garnered positive feedback. Many clients feel reassured knowing that their IT needs are managed by a team that is quick to address challenges as they arise. This focus on prevention and prompt resolution ensures that businesses can operate without unwanted disruptions.

Another key strength noted by clients is the welcoming and efficient communication style employed by the ActiveCo staff. Their empathy and responsiveness create a positive experience for teams working together. Clients appreciate the seamless collaboration that enhances both the support received and the outcomes achieved through their services.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Servers & Infrastructure

Business Details

Hours

Now Closed

Monday06:00 AM - 05:00 PM
Tuesday06:00 AM - 05:00 PM
Wednesday06:00 AM - 05:00 PM
Thursday06:00 AM - 05:00 PM
Friday06:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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