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Overview

SOS Computer Experts is a managed IT services provider located in North Vancouver, British Columbia. They focus on delivering reliable IT support with a strong emphasis on security, which is crucial for their typical clients in various sectors, including financial services. This IT services company helps businesses maintain smooth operations by providing consistent and prompt support for their IT needs.

This MSP works closely with clients to ensure they understand their IT systems and feel confident in their security measures. With a commitment to professionalism and empathy, they foster strong relationships with their clients. Whether it's troubleshooting issues or providing training, this managed IT services provider strives to offer solutions that support business growth and stability.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (7 reviews mention this)
  • Reliable uptime and ongoing support (4 reviews mention this)
  • Friendly, supportive team (5 reviews mention this)
  • Emphasis on security and data protection (3 reviews mention this)

What clients say about this company

Clients appreciate the friendly and professional approach of this IT services company. They have consistently praised the team's responsiveness and ability to follow up on concerns. Many customers feel reassured knowing that their IT issues will be addressed promptly and effectively.

Customers often highlight the knowledge and patience of the staff, especially during onboarding and training sessions. This focus on clear communication and support has built trust and confidence among clients, particularly in sensitive sectors where security is paramount. Overall, the positive feedback reflects a commitment to quality service and a deep understanding of clients' needs.

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Business Details

Hours

Now Closed

Monday09:00 AM - 04:30 PM
Tuesday09:00 AM - 04:30 PM
Wednesday09:00 AM - 04:30 PM
Thursday09:00 AM - 04:30 PM
Friday09:00 AM - 04:30 PM
SaturdayClosed
SundayClosed

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