Prasna IT

Cloud Services IT Consulting & vCIO IT Support & Help Desk

Address: 335 Hoult St New Westminster , British Columbia

Overview

Prasna IT is a managed IT services provider based in New Westminster, British Columbia. They specialize in delivering comprehensive IT support and solutions tailored to meet the needs of businesses. This IT services company focuses on helping clients optimize their technology to enhance productivity and efficiency.

Prasna IT serves a diverse range of clients, from small businesses to larger organizations. Their team is dedicated to ensuring reliable uptime and consistent support. By addressing specific business requirements and offering personalized service, they empower clients to concentrate on their core operations without worrying about IT problems.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (5 reviews mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Friendly, supportive team (7 reviews mention this)

What clients say about this company

Clients appreciate the thorough and attentive service from Prasna IT. They find the team's understanding of business needs and their ability to solve issues commendable. The level of personalization in their support allows businesses to feel valued and understood.

The responsiveness and empathy demonstrated by the staff, especially Andrea Ricárdez Sanjay, stand out in client feedback. Customers express gratitude for the human touch in handling IT challenges, which helps them focus more on their business rather than on technical difficulties. Overall, the reliability and dedication of Prasna IT foster strong client relationships.

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Business Details

Address

335 Hoult St
New Westminster , British Columbia

Phone: 1 (778) 775-9350

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed