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Overview

Tritium IT is a managed IT services provider located in Kelowna, British Columbia. They specialize in offering a range of IT solutions designed to meet the needs of small to medium-sized businesses. With a focus on delivering reliable support, they help clients enhance their technology infrastructure and improve overall efficiency.

This IT services company is known for its thorough approach and high level of professionalism. Typical clients appreciate their attention to detail, as well as the ability to communicate complex concepts in an easy-to-understand manner. Tritium IT's goal is to provide seamless onboarding, ongoing training, and effective problem-solving for any IT challenges their clients may face.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients consistently praise Tritium IT for their responsive and friendly service. They highlight the technical expertise of the team, noting how the staff take the time to ensure clients fully understand the solutions provided. Many clients feel valued and supported during every interaction.

The professionalism and punctuality of Tritium IT's staff are frequently mentioned as standout qualities. Clients appreciate how efficiently they address IT issues, helping to create a positive and productive work environment. Overall, feedback indicates a strong level of satisfaction with the services provided, making them a trusted partner for IT needs.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday10:00 AM - 06:00 PM
Tuesday10:00 AM - 06:00 PM
Wednesday10:00 AM - 06:00 PM
Thursday10:00 AM - 06:00 PM
Friday10:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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