ACS Computer Solutions

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 2663 Kilpatrick Ave #7 Courtenay , British Columbia

Overview

ACS Computer Solutions is a managed IT services provider based in Courtenay, British Columbia. They focus on delivering reliable IT support to various clients, from small businesses to larger organizations. This IT services company excels in providing honest assessments and efficient solutions tailored to meet their clients' needs.

This MSP stands out for its knowledgeable staff and commitment to transparency. Their team understands the importance of providing good value, and they ensure their clients make informed decisions regarding IT investments. With a focus on reliability and responsiveness, they consistently deliver high-quality service that helps clients maintain their technology effectively.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6

Review Highlights

Strong technical expertise (7 reviews mention this)

What clients say about this company

Clients appreciate the work of ACS Computer Solutions for their honesty and approachable nature. Many have found trust in their recommendations, leading to a comfortable experience when referring the company to friends and family.

This IT services company is noted for its expertise and efficiency. Customers frequently commend their fair pricing and sound advice, highlighting that they receive good value for the services provided, whether it's for installations or repairs.

Questions business owners often ask at this stage

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Business Details

Address

2663 Kilpatrick Ave #7
Courtenay , British Columbia

Phone: 1 (250) 334-2000

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Map / Directions

Hours

Business hours have not been provided for this provider.