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Overview

ImprovingIT is a managed IT services provider based in Chilliwack, British Columbia. They specialize in delivering reliable IT solutions for various businesses, including educational institutions and small enterprises. By focusing on services like cloud management and cybersecurity, this IT services company caters to clients seeking consistent performance and support.

This MSP is known for its knowledgeable staff and a proactive approach to IT management. Their commitment to responsiveness ensures that clients receive quick assistance whenever issues arise. They prioritize effective project delivery, helping businesses implement technology solutions efficiently and with minimal disruption.

Their clients appreciate the strong partnerships they build, often describing ImprovingIT as a trusted ally in managing their IT infrastructure. By keeping up with industry best practices, they provide exceptional support that helps businesses thrive in a technology-driven landscape. This managed IT services provider plays a crucial role in enabling organizations to focus on their core activities while ensuring their IT systems run smoothly.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (4 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients consistently praise this IT services company for their rapid response times and dedication to resolving issues. Many highlight the team's commitment to making sure everything functions correctly and without delays. This reliability often fosters a sense of trust, leading to long-term partnerships.

Feedback often mentions the proactive support offered by their knowledgeable staff, reflecting a deep understanding of technology. Clients feel confident knowing that ImprovingIT takes initiative, anticipating potential challenges before they arise. This approach has proven valuable in maintaining system efficiency and security.

Additionally, clients express satisfaction with the project's delivery capabilities of this MSP. Their ability to manage complex tasks, like cloud infrastructure, showcases their expertise in various technologies. Overall, the positive experiences shared by clients indicate a strong reputation for quality service in the managed IT landscape.

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Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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