Hero image Hero image

Partek I.T. Solutions Inc.

Backup & Disaster Recovery Cloud Services Cybersecurity

Overview

Partek I.T. Solutions Inc. is a dedicated managed IT services provider located in Medicine Hat, Alberta. They specialize in offering a range of IT solutions, including cybersecurity, IT support, and managed IT services. Their focus is on helping small to medium-sized enterprises improve efficiency, security, and overall performance through reliable technology.

This IT services company emphasizes quality and customer satisfaction. They provide tailored solutions that address the specific needs of each client, ensuring that businesses can rely on their technology without interruption. Their experienced team is committed to understanding client challenges and delivering effective solutions promptly.

With a proven track record in project delivery and responsiveness, this MSP has earned a trusted reputation in the community. Clients appreciate their professionalism and the strong relationships they build through ongoing support. By prioritizing security and proactive management, they help businesses navigate the ever-evolving technology landscape safely.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (7 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients consistently recognize Partek for their exceptional technical support and solution-oriented approach. Many have highlighted specific team members for their helpfulness during challenging situations. Their ability to address issues quickly and efficiently is often mentioned.

Feedback indicates that this IT services provider excels in project delivery. Clients have praised their work on website redesigns, noting that Partek provides useful guidance and understands their goals. The professionalism exhibited throughout the projects contributes to positive client experiences.

Many clients appreciate the security focus of Partek, especially in today's climate of increased cyber threats. They feel confident knowing that their IT infrastructure is in capable hands. This managed IT services provider continues to be a reliable partner for businesses looking to enhance their technology while ensuring safety and efficiency.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about VoIP & Phone Systems

Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

Need different expertise? Explore more providers with the skills you need.

Security, networking, cloud, backups—whatever your priorities, compare specialists near you.

Browse Providers by Service Category