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Overview

Gigasoft Computers is a managed IT services provider located in Medicine Hat, Alberta. They focus on delivering practical IT solutions that enhance business productivity and streamline operations. This IT services company typically serves small to medium-sized businesses, helping them strengthen their technology management and support.

This MSP specializes in a variety of services, including troubleshooting, networking, and hardware solutions. They pride themselves on their commitment to customer satisfaction, ensuring reliable service and effective communication to address client needs. Their goal is to empower businesses with IT solutions that are efficient and secure.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)

What clients say about this company

Clients appreciate the approachability and expertise of Gigasoft Computers. They often mention the friendly and helpful service received from their staff, particularly noting the thoroughness in troubleshooting various issues. Many clients feel confident in the company's ability to resolve their IT challenges effectively.

Feedback indicates that Gigasoft Computers is recognized for its honest and transparent business practices. Customers feel that the investment in their services is valuable, citing the staff's knowledge and commitment to providing clear guidance throughout the process. This positive reception reinforces the company's strong reputation within the community.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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