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Tier 3 IT Solutions - Leduc Alberta

Cloud Services Cybersecurity IT Consulting & vCIO

Overview

Tier 3 IT Solutions is a managed IT services company located in Leduc, Alberta. They focus on providing reliable and efficient IT solutions tailored for businesses of all sizes. This MSP is known for their strong commitment to customer care, ensuring that clients receive the attention and support they need.

This managed IT services provider specializes in cybersecurity, IT support, and network support. They understand the importance of security and uptime for businesses, making it a priority to deliver top-notch services. Their knowledgeable team works closely with clients to create customized solutions that help businesses run smoothly and securely.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 reviews mention this)
  • Reliable uptime and ongoing support (2 reviews mention this)
  • Friendly, supportive team (5 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients appreciate the empathy and dedication shown by Tier 3 IT Solutions. Many have highlighted the family's commitment to the community and how this translates into outstanding service for their customers. The personal touch and professionalism set this IT services company apart.

This MSP is often praised for their expertise in cybersecurity and IT support. Clients value the reliability and responsiveness of the team, who are always ready to assist with any IT challenges. Their proactive approach ensures that businesses can focus on their core operations while leaving IT concerns in capable hands.

Questions business owners often ask at this stage

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Questions about IT Consulting & vCIO

Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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