Fusion Business Solutions

Cybersecurity IT Support & Help Desk Managed IT Services

Address: 11205 98 Ave #201 Grande Prairie , Alberta

Overview

Fusion Business Solutions is a managed IT services provider located in Grande Prairie, Alberta. Since 2007, they have been dedicated to delivering reliable IT support and solutions for businesses in the Peace Country. This MSP focuses on various services, including IT support, cybersecurity, and phone systems, helping clients enhance their technology management and safeguard their sensitive information.

This IT services company caters to a diverse range of businesses, providing tailored solutions that meet their unique needs. Their team of knowledgeable staff works closely with clients to understand their operational requirements and deliver effective IT strategies. By prioritizing client relationships, they help businesses reduce stress and foster confidence in their technology systems.

This MSP places a strong emphasis on cybersecurity, ensuring that client information remains secure and protected. They tackle the challenges that come with managing complex IT environments, offering ongoing support and expertise. Their commitment to quality service has made them a trusted partner for many organizations in the region.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6

Review Highlights

Strong technical expertise (4 reviews mention this)
Friendly, supportive team (4 reviews mention this)
Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients appreciate the empathetic support provided by Fusion Business Solutions. Many have noted how their proactive approach to IT support allows businesses to focus on their core operations without worrying about technology issues. This connection to the local community enhances the reputation of this IT services company and fosters loyalty among clients.

The expertise of the team is another frequently mentioned strength, with clients expressing confidence in their ability to handle cybersecurity setups and overall IT management. Customers have reported increased peace of mind, knowing that they have access to a reliable and knowledgeable IT support team whenever needed. This has made their tech-related stress significantly lower.

Fusion Business Solutions is recognized for their tailored services, including custom VoIP phone systems and comprehensive IT support plans. Clients often highlight their responsiveness and commitment to quality as key reasons for choosing this MSP. Overall, the feedback emphasizes a strong partnership that empowers businesses to thrive in today's digital landscape.

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Business Details

Address

11205 98 Ave #201
Grande Prairie , Alberta

Phone: 1 (780) 402-3231

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	08:00 AM - 05:00 PM
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed