TickTockTechnicians - Edmonton Alberta

Backup & Disaster Recovery IT Support & Help Desk Managed IT Services

Overview

TickTockTechnicians Edmonton is a dedicated managed IT services provider based in Edmonton, Canada. They focus on delivering reliable IT support and efficient solutions for both home and business clients. With a commitment to honesty and transparency, this IT services company has built a reputation for being trustworthy and professional.

This MSP assists clients with a variety of needs, including software upgrades, hardware installations, and general tech support. They strive to offer personalized service, ensuring that clients receive timely and effective assistance. Their focus on organization and efficiency helps businesses and individuals navigate their IT challenges smoothly.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 review mention this)
Reliable uptime and ongoing support (2 reviews mention this)
Friendly, supportive team (5 reviews mention this)

What clients say about this company

Clients appreciate the responsiveness of TickTockTechnicians Edmonton, often mentioning how quickly they receive help. People have stated that when issues arise, they can usually expect immediate support, whether through online assistance or an in-person visit. This level of service fosters a sense of reliability among those who seek their help.

Feedback highlights the combination of quality and value that this IT services company provides. Customers have noted the reasonable pricing and the effectiveness of the repairs, emphasizing that their time is respected throughout the process. This approach has led many to recommend TickTockTechnicians for their efficiency and professionalism.

Questions business owners often ask at this stage

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Business Details

Address

Edmonton , Alberta

Phone: 1 (780) 464-4424

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 10:00 PM
Tuesday	08:00 AM - 10:00 PM
Wednesday	08:00 AM - 10:00 PM
Thursday	08:00 AM - 10:00 PM
Friday	08:00 AM - 10:00 PM
Saturday	08:00 AM - 10:00 PM
Sunday	Closed