SysGen Solutions Group - Edmonton Alberta

Backup & Disaster Recovery Cybersecurity Hardware & Device Support

Address: 1259 91 St SW W202 Edmonton , Alberta

Overview

SysGen Solutions Group is a managed IT services provider based in Edmonton, Alberta. They specialize in offering a range of IT solutions, including cybersecurity, system maintenance, and email migration. Their focus is on supporting various businesses by enhancing tech efficiency and reliability.

This IT services company serves a diverse clientele, ensuring their systems are secure and up-to-date. Through professional support and clear communication, they help clients understand their IT needs, allowing businesses to operate smoothly without technical worries.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.4

Review Highlights

Strong technical expertise (1 review mention this)
Reliable uptime and ongoing support (1 review mention this)
Friendly, supportive team (1 review mention this)
Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients appreciate the high level of professionalism and the personalized service they receive from this MSP. Many mention how their technicians, like Joel, are knowledgeable, reliable, and work efficiently, making them valuable partners for day-to-day operations.

Feedback highlights the helpfulness of SysGen in explaining complex technical matters in simpler terms. Their consistent focus on security and project delivery gives clients peace of mind, knowing their IT needs are in capable hands.

Questions business owners often ask at this stage

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Business Details

Address

1259 91 St SW W202
Edmonton , Alberta

Phone: 1 (780) 702-9249

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	08:00 AM - 05:00 PM
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed