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Overview

Sirkit | Managed IT Services is a reputable IT service provider located in Edmonton, Alberta. They focus on delivering comprehensive managed IT services, ensuring that businesses can rely on their technology. This managed IT services provider effectively supports a range of clients, from small not-for-profits to larger organizations, helping them secure and streamline their IT infrastructure.

This IT services company starts with a detailed analysis of their clients' current systems, allowing them to deliver tailored solutions that enhance efficiency. Their expertise spans multiple areas, including cybersecurity, firewall management, and overall IT infrastructure support. By adopting a partnership approach, they enable clients to focus on their core activities, while Sirkit handles the technical side.

The team at Sirkit is known for their proactive support and thorough onboarding processes. Clients often express appreciation for their attentive service and responsive communications. By prioritizing empathy and accountability, this MSP fosters strong relationships that contribute to long-term client satisfaction.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (7 reviews mention this)
  • Friendly, supportive team (14 reviews mention this)
  • Emphasis on security and data protection (4 reviews mention this)

What clients say about this company

Clients of Sirkit frequently highlight the company's proactive support as a key strength. Many have noted how thorough their initial system reviews are, resulting in clear recommendations and effective strategies for improvement. This attention to detail helps establish a solid foundation for ongoing IT management.

The onboarding experience is often described as smooth and efficient, with clients praising the structured process and helpful staff. The ticketing system, which helps manage support requests, is appreciated for its streamlined functionality. Overall, clients feel supported from the very start of their partnership with Sirkit.

Feedback indicates a strong focus on empathy within the support team. Many clients report that the staff are knowledgeable and friendly, making it easy to address any IT issues that arise. The consistent, professional service provided by Sirkit has built trust and loyalty among their clients, ensuring they feel valued and understood.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Compliance & Risk

Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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