Serion Technologies

Cloud Services IT Support & Help Desk Managed IT Services

Address: 11007 Jasper Ave #3374 Edmonton , Alberta

Overview

Serion Technologies is a managed IT services provider located in Edmonton, Alberta. This IT services company specializes in delivering reliable technical support and various IT solutions tailored to meet the needs of small and medium-sized businesses. Their clients rely on them for everything from server management to backup services, feeling confident in the quality of service they receive.

With a strong focus on customer support and operational efficiency, this MSP emphasizes professionalism and fast response times. They are known for their ability to handle challenges effectively and help clients streamline their IT processes. Their extensive experience in the industry has built a solid reputation for reliability and trust, making them a preferred choice for many businesses.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (3 reviews mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Friendly, supportive team (1 review mention this)

What clients say about this company

Clients often express appreciation for the knowledge and responsiveness of Serion Technologies' team. They highlight how the staff goes the extra mile to ensure customer satisfaction, reflecting a commitment to excellent service. The friendly nature of their support representatives contributes to a positive experience with the company.

Many businesses have reported a significant reduction in stress after partnering with this IT services company. Clients feel well taken care of, stating that the team is always available to assist with any technical needs. This reliability has led to long-lasting relationships, with clients trusting them for all aspects of their IT infrastructure.

Questions business owners often ask at this stage

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Questions about IT Support & Help Desk

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Business Details

Address

11007 Jasper Ave #3374
Edmonton , Alberta

Phone: 1 (780) 918-1870

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:00 PM
Tuesday	08:30 AM - 05:00 PM
Wednesday	08:30 AM - 05:00 PM
Thursday	08:30 AM - 05:00 PM
Friday	08:30 AM - 02:00 PM
Saturday	Closed
Sunday	Closed