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Expera Information Technology Inc.

Cybersecurity IT Support & Help Desk Managed IT Services

Overview

Expera Information Technology Inc. is a trusted managed IT services provider based in Calgary, Alberta. This IT services company specializes in delivering reliable technology solutions tailored to meet the specific needs of businesses across various sectors. With a focus on security, uptime, and responsiveness, they empower clients to streamline their operations and enhance productivity.

This MSP offers a range of services, including IT support, network security, and Microsoft 365 solutions. By prioritizing thoroughness and clear communication, they ensure that all clients receive effective support. Their expertise allows businesses to operate smoothly while they manage the complexities of IT.

This managed IT services provider serves a diverse clientele, helping companies tackle their technical challenges with patience and professionalism. They excel in areas where continual support and detailed guidance are essential. With their focus on empathetic service, clients feel confident knowing they have a dependable partner in their IT journey.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Reliable uptime and ongoing support (2 reviews mention this)
  • Friendly, supportive team (8 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients appreciate the clear communication and prompt response times provided by Expera. They consistently mention the professionalism and patience of the support staff, who take the time to ensure that issues are resolved in a comprehensive and understandable way. This attention to detail makes the support process smooth and stress-free.

The thoroughness of the company's service is often highlighted, as support analysts guide clients through technical processes with care. Clients value having a partner that not only helps resolve issues quickly but also provides insights and solutions that improve their overall IT experience. This level of support inspires confidence in their services.

The empathy and organization demonstrated by the team at Expera resonate positively with clients, who feel their needs are genuinely understood. They express appreciation for the calm and supportive manner in which their concerns are addressed. This commitment to client satisfaction exemplifies why Expera is a respected choice for managed IT services in Calgary.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Now Closed

Monday06:00 AM - 06:00 PM
Tuesday06:00 AM - 06:00 PM
Wednesday06:00 AM - 06:00 PM
Thursday06:00 AM - 06:00 PM
Friday06:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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