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Overview

Direct Tec Inc. is a managed IT services provider based in Calgary, Alberta. They focus on delivering reliable IT solutions and support to businesses, ensuring their technology operates smoothly. This IT services company typically works with small to medium-sized enterprises looking for dependable IT management.

They help clients enhance their IT infrastructure by offering personalized support and effective planning. With dedicated account management and a strong emphasis on technical expertise, this MSP ensures that businesses can navigate their IT challenges confidently and efficiently.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients appreciate the empathetic support they receive from Direct Tec. Many have noted how responsive and friendly the staff is, making them feel valued and understood while addressing their unique technology needs.

Customers also highlight the team's knowledge and expertise. The ability to work closely with an Account Manager who proactively plans IT strategies is recognized as a significant benefit, helping businesses to align their technology with their goals.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday07:30 AM - 05:00 PM
Tuesday07:30 AM - 05:00 PM
Wednesday07:30 AM - 05:00 PM
Thursday07:30 AM - 05:00 PM
Friday07:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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